Guest Comments

Mr./Ms. -Wee Meng 2019.12.13 AM 09:49	2020.04.11 AM 08:59
It's had been a very good stay for me & my family	Dear -Wee Meng Thank you for your stay. We are delighted that you have had a very good stay. We look forward to seeing you again.

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Mr./Ms. Agneskee18 2018.09.26 PM 06:26	2018.09.26 PM 08:15
Good location, friendly staff and clean room! We will definitely come back again!	Dear Agneskee18 Thank you for staying with us. We are glad to satisfied for you. We are waiting your next reservation.

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Mr./Ms. Adrianne 2018.09.16 PM 02:27	2018.09.16 PM 03:37
Thank you, the rooms are comfortable and the cleaning crew kept the room in good order. The breakfast buffet was always very good.	Dear Adrianne Thank you for your message and thank you for stayed with us. We look forward to see you again soon. Thank you very much.

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Mr./Ms. Sandi 2017.10.29 PM 08:50	2017.10.30 AM 01:20
Review for Main Building Room (new redesigned room) Location is okay, cleanliness is okay, wifi/tv/hair dryer is okay, room style is okay, bathroom is okay too. Minus: rooms is small, bed is small for 2 people, free drink water only for the first day, the rest of your staying not getting drink water. Overall : 3.5 / 5 (Good)	Dear Sandi Thank you for staying with us. Please visit us again. Thank you so much.

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Mr./Ms. Maria Teresa Antunez 2017.06.29 PM 06:44	2017.06.30 AM 01:38
Everytime I come to Tokyo I really want to stay at Sunlite Shinjuku Hotel. Everything is fine but most of all the kindness and helpful actitude from all the staff. After many years staying at your hotel this is my first time booking online so I hope to get advantage of being a member of the Airy Club. Thank you	Dear Maria Teresa Antunez Thank you for using every time and thank you for your first time booking online. Airy Club member various benefits such as points will be attached. Thank your.

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Mr./Ms. DJ 2017.05.17 PM 10:55	2017.05.18 AM 02:10
Perfect trip :) nice hotel !	Thank you for staying our hotel. We are very glad to hear from you. We look forward to serve you next time. Thank you.

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Mr./Ms. Slvc 2016.11.14 PM 10:21	2016.11.15 AM 03:46
lovely hotel and staff - made our stay in Shinjuku welcoming and comfortable. Will be happy to stay again :)	Dear　Slvc Thank you for staying. We will wait for your comming again. If you have any inquiries, feel free to ask us. Thank you

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Mr./Ms. Wah Wah 2016.11.10 PM 02:12	2016.11.12 AM 02:49
We are happy with our stay here. The location is good , walking to JR stations , shopping areas very convenient. Many restaurants are very closed by. The service is good, staff polite and helpful. The room is clean. Bed is comfortable. Surprised by the breakfast there. Good price ,food and environment. The room rate is good especially for members. We are most happy to stay here again.	Dear Wah Wah Thank you for your stay. If you have any inquiries, feel free to ask us. We wait for your next stay. Thank you.

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Mr./Ms. stoebich 2016.08.09 AM 04:12	2016.08.10 AM 01:13
old rooms, very smal, price okay, WLAN very bad	Thank you for staying with us. We will wait for your comming again. Thank you.

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Mr./Ms. stoebich 2016.08.09 AM 04:10	2016.08.10 AM 01:12
price is okay for the Sunlite Annex, but the rooms are little and old, WLAN sucks, very slow and interruption in the connection.	Thank you for staying with us. We will wait for your comming again. Thank you.

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Mr./Ms. Tiki 2015.12.02 PM 03:54

2015.12.04 AM 02:34

I stayed in the hotel last year.

1. Is there any contact email address? There was one last time.

2. I tried to book 30/4/16 to 2/5/16 but not available. Many dates also not available. Is there a MAXIMUM days in advance that I can book?

3. Is there a calendar that I can view the dates and types of room available?

Thanks.

Dear.Tiki

Thank you for interest with our hotel.
The rooms are available under that days.
Would you visit an our web-site as following.Then you are able to see our
room prices and others.
Please use an application form in our web-site,if you will make a
reservation.
Our web-site is shown below.

http://www.pearlhotels.jp/en_shinjuku/index.html

We hope we may serve you.

Sincerely yours,

HOTEL SUNLITE SHINJUKU
HIRAKAWA

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Mr./Ms. eloise 2015.03.21 PM 05:32	2015.03.22 AM 12:52
I stayed two nights and found the hotel quiet, clean and with good service. The bed was wonderful and the pillow was the best I've used. I'd like to find the same one for my home.	Thank you for your staying with us. I'm glad to hear that. But, we can not sold our pillows. We will wait for your comming again. Thank you.

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Mr./Ms. Yi Hsuan 2014.04.15 PM 06:51	2014.04.15 PM 07:23
Excelent service.I would stay here again when I visit Japan.	Thank you for staying with us. I'm glad to be happy to you. We will wait for your comming again.

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Mr./Ms. cheryl 2014.04.15 PM 02:30	2014.04.15 PM 07:11
i enjoyed my stay with Hotel Sunlite Shinjuku. The room is clean with bathroom amenities and good wifi connection. Staff are also very polite, I would stay here again when I visit Japan.	Thank you so much for your heart-warming comment. We have been energized by it, and if you give us another chance to serve you in the future, we would try our best to accommodate you again. And we recommend you try for buffet style breakfast served in our restaurant next time, which we believe makes your stay more pleasant. Look foward to serving you again.

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Mr./Ms. youngkwang 2014.02.25 PM 06:07	2014.02.26 AM 06:23
Hello sunlite! I am very satisfied with the sunlite service. See you later again^^	Dear Guest, Thank you for your comment. We are feeling great to know that you enjoyed your stay, and we will appreciate if we could have next chance to serve you in the future. Look forward to seeing you again.

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Mr./Ms. JTank 2013.08.11 AM 11:30	2013.08.11 PM 12:44
Convenient location close to Shinjuku Station and a comfortable and affordable stay. Will definitely stay again.	Thank you for staying with HOTEL SUNLITE SHINJUKU. Plus we are very glad to have you praise us. We hope we may serve you in near the future

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Mr./Ms. kenneslai 2013.07.31 AM 11:37	2013.07.31 PM 05:45
Could you please kindly advise if there are any laundry services nearby the hotel?	Thank you for your e-mail. There is laundromat near our hotel. And we have laundry service on the charge. Also we have laundry machine. It is free. When you use laundry machine, please tell us. We will wait for you comming.

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Mr./Ms. manuel torrealba 2013.06.07 AM 01:00	2013.06.07 AM 05:26
Excelent service as always, and the room was also good	Thank you for staying with us. We will wait for your comming again. THnak you.

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Mr./Ms. Rick Tong 2013.06.03 PM 09:57	2013.06.04 AM 03:49
Convenience location of the hotel - walkable distance to JR Shinjuku station. Good attitude and service of hotel staff - for my request of early check in and help provided for custody of luggage on check out day.	Thank you for stay with our hotel. And we really appreciate that you praised our hotel. We aim at the better service improvement. We hope we may serve you in near the future again.

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Mr./Ms. manuel torrealba 2013.05.26 AM 06:34	2013.05.27 AM 04:34
Excelent as always	Thank you for your comment. We are feeling great to know you enjoyed your stay, and hopefully, if you also enjoy the buffet style breakfast served in our restaurant next time, we believe that will let your stay even better. Look forward to serving you again in the near future.

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